Steps on Order Fulfillment
A company that deals with products or goods will always receive new orders from their clients. There is a fundamental sequence of events for the ecommerce business to receive an order and eventually deliver the ordered items to the client and these process is known as order fulfillment. Basically, order fulfillment has some fundamental steps. This article makes it possible for you to acknowledge these fundamental steps involved in order fulfillment.
The first step that these ecommerce are subjected to is to receive inventory. When it comes to handling or rather receiving inventory, ecommerce businesses are always obligated to choosing between getting their own in-house inventory or outsourcing it. It is through embracing the responsibility of managing or receiving their inventory that the business embraces the chance and responsibility to manage the entire inventory system. It is where they have hired or rather outsourced their supplier that they dispense this responsibility as the supplier will always handle the receiving inventory needs.
The next step is the storage or rather storing inventory. Under this step, a business will have to rent or lease a warehouse where they will store their goods and the items that they will be trading. There is need to be keen in the process and ensure that you understand all the items that are in and out of the warehouse.
Once a customer places an order, the business should always consider processing it. This is where the business will get to the warehouse and get the ordered items. Once the items have been removed from the warehouse, they need to get to the packaging station. Once these items have been availed, they are to be inspected thoroughly in order to examine the defects. The last move on this step involves getting the boxed items to the shipping station.
The packaged orders should be shipped or sent to the customer. Businesses that doesn’t need the complexities involved in shipping the items will always deal with a company that deals with shipments. There are so many determining factors for a shipment. Therefore, the company should understand the size, the weight or even the nature of the shipment.
The last but not the least, there is the handling of returns. There are some instances where clients feel like returning the items. Basically, some return the goods because they feel like while others return them for concrete reasons. It is therefore fundamental to have crystal policies. The policies will always determine whether an item is deem fitting to be returned or not.
It is through the above details that you understand more about the steps. These steps are always fundamental and they follow the sequence. For example, for one to return an item, they must place an order first.